Crash Guarantee

Crash it. Fold it. Crash it again. We've got you.

Crashsaurus is made to be crashed. That's the whole point. So if yours breaks or stops transforming during normal play within 1 year of delivery, we'll replace it for free.

How to claim

  1. Email haloys.service@gmail.com with your order number.
  2. Add a photo or a short video showing the problem.
  3. We'll confirm and send your replacement. No need to send the broken one back.

What's covered

  • Broken hinges, wings, legs or wheels from normal play
  • A Crashsaurus that no longer transforms
  • Items that arrive damaged or defective

What's not covered

  • Lost toys
  • Intentional damage